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Which outcomes should remain open?

Touchline Signal research deskSection 10Page 20 of 21Last updated 3 Nov 2026
An open diary with a pen and task columns
Trial outcome Recommended response
Existing tools answer the question after configuration or training Retain; buy nothing additional
A specialist supplies essential, verified evidence Consider a narrowly scoped addition
A new package reproduces essentials and improves the workflow Consider replacement after an exit test
Coverage or permissions remain unresolved Defer commitment or negotiate a bounded pilot
A regional expert can resolve a contextual question the datasets cannot Commission a defined assignment with evidence and conflict disclosures

Quarterly action: Put one unresolved recruitment question, one named budget owner and one decision date on the first page of every supplier evaluation. Judge the purchase by the evidence it adds—not by the number of dashboards it removes or the confidence of its AI prose.

Evidence boundary: no comparable enterprise quotations, authorised production samples or club contracts were available. The outlook identifies what to test; it does not declare a supplier winner or forecast recruitment returns.

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